Refund & Return Policy

We want you to love your Cozy Piece table. If you don't, you have 30 days from delivery to return it for a full refund.

How to start a return

Email us through the Contact page with your order number and the reason for the return. We'll reply within one business day with a prepaid return label and instructions.

Conditions

• Items must be returned in their original packaging, unused or in like-new condition.
• Add-on items (puzzles, saver sheets) must be unopened.
• Refunds are issued to the original payment method within 5–7 business days of us receiving the return.

Damaged or defective items

If your order arrives damaged or a part is missing, contact us within 48 hours of delivery with photos. We'll send a free replacement part or a full replacement table, no return required.

Cancellations

Orders can be cancelled for a full refund any time before they ship.